Frequently Asked Questions

I paid for a workshop but I didn't receive a receipt.

If you pay through PayPal; they will email you a confirmation of payment.
It may arrive in your Junk Mail Folder- be sure to check there.

A formal registration email with detailed information will be sent out once the registration period is closed. ( A few weeks before the workshop.) Thank you for your patience.

* Please ensure the email linked to your PayPal account is current and valid.*

No luck? Email us at otbworkshops@gmail.com

Will I receive a certificate?

Most workshops will provide participants with a certificate of participation. Any workshop where educational content is involved. ( Sensory play, Loose Parts, School Age Activities)

* Stock up for story time workshops do not provide a certificate of participation.

The workshop is sold out. Can I get on the waitlist?

Yes, please email us to request to be put on the wait list. Number of participants depends on capacity at venue.

I am not getting emails from you regarding the workshops..

Please check to see which email is linked to your PayPal account. Sometimes the email addresses linked are older/out of date, or bounce back when we try to contact you.
Please email me your updated email address so I can send you the workshop info.

What do I need to bring to the workshop?

Depending on the type of workshop, usually most of the materials are provided. However, it is always helpful for participants to bring scissors, a glue gun, pen and permanent marker to any workshops where resources are being made.

In order to keep the costs of the workshops low and reasonable, bringing your own scissors, Hot glue gun and hot glue helps to keep the costs down.

A detailed email will be sent regarding any tools you could bring.